Your best process lives in somebody's chat history.
The operation runs on AI now, whether anyone approved it or not. Somewhere in your company, a workflow that customers depend on exists as prompts one person wrote and never documented. That is not an AI strategy. That is key-person risk with a monthly subscription.
Boxcar promotes those experiments into governed software. The workflow, its rules, and its reasons get captured as living documentation that anyone can run and any agent must obey. The knowledge stops living in a person and starts living in the system, where the next hire and the next agent inherit it on day one.
A hazardous-materials line on Boxcar stops itself, then walks the operator through the call in their own vocabulary.
The person behind it leaves on Friday. What happens Monday?
If the honest answer is that it stops, or someone rebuilds it from memory, the workflow was never yours. It was theirs, and you were renting it. Governed workflows carry their own documentation, so Monday looks like Friday.
Where this pattern has already run
People route around documents that go stale and tools that add friction. This documentation stays current because it is the working surface, not a report about it. The path of least resistance and the governed path are the same path.
Start with the workflow that scares you most
One workflow, five weeks, explicit autonomy limits, measured value. If the fragile thing your operation depends on can be promoted, that is worth knowing now, on purpose, rather than later, by accident.